The societal issues of drone delivery on public behaviour in the UK
Cardiff Metropolitan University
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Originally used in the military for surveillance and combat purposes, drones are now currently being trialled for commercial use as part of a way to reduce the time and costs involved in ‘last-mile-delivery’. Major companies such as Amazon, DHL and UPS have already begun trialling the technology with smaller companies set to follow. However, the integration of drones in society presents numerous problems concerning the understandings of societal notions. This study will aim to understand what people’s current views are towards drone delivery and identify the current state of drone technology in the commercial sector of the UK. A questionnaire was conducted to obtain public opinions on drone technology and its application in the commercial sector. This was deemed necessary after noticing there was not a lot of existing literature surrounding the subject area. The study finds that people’s concerns regarding drone delivery are changing as the technology develops thus presenting new challenges to the UK government and retail companies. These results suggest that no matter how advanced drone technology becomes, there will always be challenges that prevent the technology from ever truly integrating with society.
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