Effectiveness of a tailored training programme in behaviour change counselling for community pharmacists: A pilot study
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Objective: To undertake a pilot study assessing effectiveness of a tailored training programme in behaviour change counselling (BCC) for community pharmacists on, their competence and confidence in delivering behaviour change consultations, skill retention over time and impact on practice. Methods: Community pharmacists (N = 87) attending Primary Care Trust training were given study information and invited to take part. Baseline BCC competence of consenting pharmacists (n = 17) was assessed using the Behaviour Change Counselling Index (BECCI). Following BCC training, competence was reassessed at 1, 3 and 6 months. Friedman’s test was used to compare median BECCI item scores at baseline and after 6 months. Structured interviews were conducted to assess pharmacists’ confidence in BCC consultations after training. Results: Baseline BECCI scores of 0–2 demonstrated pharmacists had not reached competence threshold. Six months after training, BECCI scores improved significantly from baseline (p < 0.05). Competence in delivering BCC (scores of 3–4) was achieved at 3 months, but lost at 6 months for some items. After training, pharmacists felt confident in delivering BCC. Conclusion: Training pharmacists enabled them to deliver BCC competently and confidently. Practice implications: BCC aligns with pharmacist-patient consultations. It took 3 months to achieve competence. Ongoing support may be needed to maintain competence long-term.
Patient Education and Counseling;
Thomas, T., Passfield, L., Coulton, S. and Crone, D. (2016) 'Effectiveness of a tailored training programme in behaviour change counselling for community pharmacists: A pilot study', Patient Education and Counseling, 99(1), pp.132-138. DOI: 10.1016/j.pec.2015.08.004.
Article published in Patient Education and Counseling on 07 August 2015 (online), available at: https://doi.org/10.1016/j.pec.2015.08.004.
Pharmacy Practice Research Trust
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