Challenges to e-government implementation in developing countries. Nigeria case Study

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Author
Aneke, Sampson
Bakht, Humayun
Desta, Amare
Date
2019-05-03Acceptance date
2019-04-30
Type
Article
ISSN
2516-2047
Metadata
Show full item recordAbstract
The rapid development in ICT industry and the
increase in Internet usage around the world
enabled some governments to provide e-services
for citizens with the aim of improving service
delivery, increasing citizen participation, and
reduce cost of governance. E-government as a
platform offers a large opportunity for improved
service delivery. E-government promises lots of
advantage in governance process but at the same
time requires efforts for changing process,
building infrastructures, capacity enhancement
etc. Employing e-government to improve efficiency
and effectiveness of public service delivery in
government structures is one facet of economic
sustainability. However, the introduction of egovernment is about a radical change and reengineering within government agencies and the
relationship between government and its citizens.
Hence the implementation of e-government
requires important political, cultural,
organizational, technological and social issues
which must be considered by any government
considering its implementation.
This paper presents an assessment of key factors
that affect the implementation of e-government
system in Nigeria using the Institutional Theory.
Semi- structured interviews were conducted and
used in this study to collect the data. The results
of this study show that the most significant
challenges and factors influencing the
implementation of e- government services in
Nigeria are related to corruption in public office,
budgeting and financial costs, human expertise,
resistance to change, technological issues, lack of
IT professional in public offices, data privacy and
security, the legal framework, lack of IT
infrastructure, limited Power supply,
administrative obstacles. Conclusions,
recommendations and future work are stated at
the end of the paper.
Journal/conference proceeding
Journal of Computing and Management Studies;
Citation
Aneke, S., Bakht, H. and Desta, A. (2019) 'Challenges to e-government implementation in developing countries. Nigeria case Study', Journal of Computing and Management Studies, 3(2).
Description
Article published open access in Journal of Computing and Management Studies on 03 May 2019.
Sponsorship
Cardiff Metropolitan University (Grant ID: Cardiff Metropolian (Internal))
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