The Adoption of e-Government Services in Nigeria using UTUAT Model

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Author
Aneke, Sampson
Bakht, Humayun
Desta, Amare
Date
2019-05-03Acceptance date
2019-04-30
Type
Article
ISSN
2516-2047
Metadata
Show full item recordAbstract
Electronic government implementation in many
developing countries are still evolving and its realisation depends
on government provisions and users' adoption of the electronic
services. This work investigated Citizens’ adoption of egovernment services in Nigeria using the Unified Theory of
Acceptance and Use of Technology model (UTUAT). A survey
data was collected from 989 citizens of Nigeria from Public and
Private sectors.
The empirical finding shows that effort expectancy; performance
expectancy; and social influence determine citizens' behavioural
intention. Additionally, facilitating conditions, effort expectancy
and behavioural intentions determine citizens' use of egovernment services. Suggestions for decision makers and areas
for further research are also considered.
Journal/conference proceeding
Journal of Computing and Management Studies;
Citation
Aneke, S., Bakht, H. and Desta, A. (2019) 'The Adoption of e-Government Services in Nigeria using UTUAT Model', Journal of Computing and Management Studies, 3(2).
Description
Article published open access in Journal of Computing and Management Studies on 03 May 2019.
Sponsorship
Cardiff Metropolitan University (Grant ID: Cardiff Metropolian (Internal))