Co-design, evaluation and the Northern Ireland Innovation Lab
Taylor and Francis
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Around the world there are more than 100 policy labs—multi-disciplinary government teams developing public services and policies using innovation methods to engage citizens and stakeholders. These policy labs use a range of innovation methods and approaches, including co-production, co-creation, co-design, behavioural insights, systems thinking, ethnography, data science, nudge theory and lean processes. Although the methods may vary, one element is consistent: policy labs actively, creatively and collaboratively engage the public and a wide range of stakeholders in jointly developing solutions. The Northern Ireland Public Sector Innovation Lab (iLab) is part of a growing UK and international community of policy labs using co-design to engage with users for value co-creation, aiming to improve public governance by creating a safe space to generate ideas, test prototypes and refine concepts with beneficiaries. Drawing on iLab’s experience, this paper explores three questions: What are the main determinants of effective co-design? What are the unintended consequences of co-design? And what lessons can be learned from iLab and shared with other policy labs?
Public Money and Management;
Whicher, A. and Crick, T. (2019) 'Co-design, evaluation and the Northern Ireland Innovation Lab', Public Money & Management, 39(4), pp.290-299. DOI: 10.1080/09540962.2019.1592920.
Article published in Public Money and Management on 11 April 2019, available at: https://doi.org/10.1080/09540962.2019.1592920.
Cardiff Metropolitan University (Grant ID: Cardiff Metropolian (Internal))
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