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dc.contributor.authorCarlisle, Sheena
dc.contributor.authorZaki, Karam
dc.contributor.authorAhmed, Mohammed
dc.contributor.authorDixey, Louise
dc.contributor.authorMcLoughlin, Emmet
dc.date.accessioned2021-01-26T15:33:03Z
dc.date.available2021-01-26T15:33:03Z
dc.date.issued2021-01-22
dc.identifier.citationCarlisle, S.; Zaki, K.; Ahmed, M.; Dixey, L.; McLoughlin, E. (2021)T'he Imperative to Address Sustainability Skills Gaps in Tourism in Wales', Sustainability , 13, 1161. https://doi.org/10.3390/su13031161en_US
dc.identifier.issn2071-1050
dc.identifier.urihttp://hdl.handle.net/10369/11271
dc.descriptionArticle published in Sustainability available open access at https://doi.org/10.3390/su13031161en_US
dc.description.abstractTourism is fundamental to the economy of Wales, and the government tourism plan 2020–2025 centres on sustainable development. This paper presents a quantitative analysis of research undertaken by the Next Tourism Generation Alliance (NTGA) project in Wales evidencing sustainability skills gaps. Survey data collected from five tourism sectors, accommodation, food and beverage, destination management, visitor attractions, travel agents and tour operators, show that the highest green and social skills gaps were identified in food and beverage businesses, whilst accommodation reported the lowest skills gaps. The effect of the type of tourism sector, business size and job level on green skills gaps perceptions was found to be insignificant, which indicates that training in sustainability skills is considered important regardless of these variables. The effect of type of tourism activity on perceptions of social skills gaps including personal and communication was significant. Addressing skills gaps is crucial given the significance of the industry in the national economy and the need for recovery from COVID-19. Tourism is one of the worst affected industries in the pandemic, and global market research and policy guidance highlight the importance of sustainable tourism development to ensure a resilient recovery.en_US
dc.language.isoenen_US
dc.publisherMDPIen_US
dc.relation.ispartofseriesSustainability;
dc.subjectsustainability skills gaps; sustainable development; tourism; Walesen_US
dc.titleThe Imperative to Address Sustainability Skills Gaps in Tourism in Walesen_US
dc.typeArticleen_US
dc.identifier.doihttps://doi.org/10.3390/su13031161
dc.publisher.departmentCardiff School of Managementen_UK
dcterms.dateAccepted2021-01-18
rioxxterms.funderCardiff Metropolitan Universityen_US
rioxxterms.identifier.projectCardiff Metropolian (Internal)en_US
rioxxterms.versionVoRen_US
rioxxterms.licenseref.urihttps://creativecommons.org/licenses/by/4.0/en_US
rioxxterms.licenseref.startdate2021-01-26
rioxxterms.funder.project37baf166-7129-4cd4-b6a1-507454d1372een_US


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