A systematic review for service humanoid robotics model in hospitality
MetadataDangos cofnod eitem llawn
Nowadays, the Fourth Industrial Revolution has brought artificial intelligence to the forefront, and more and more intelligent robots begin to be used in the hospitality industry. In this study, the application of service humanoid robots in the hospitality industry is investigated based on Cardiff Metropolitan University EUREKA Robotics Lab’s robot as reported by Lab (in Eureka robotics lab, 2017, https://www.cardiffmet.ac.uk/technologies/Pages/EUREKA-Robotics-Lab.aspx). The research ontology of this study is post-positivism. The research philosophy of this research is phenomenology. Phenomenological studies have indicated that this phenomenon can only be truly understood and experienced through subjective immersive research directly involving researchers, and the interaction among researchers is an integral part of the research. In this study, the data are collated through case researches and experimental interviews. Finally, Some proposals for transforming the traditional hospitality industry into the direction of intelligence is summarized. In future research, a technical model combining artificial intelligence will be further developed.
International Journal of Social Robotics;
Yang, J. and Chew, E. (2020) 'A Systematic Review for Service Humanoid Robotics Model in Hospitality', International Journal of Social Robotics, pp.1-14. https://doi.org/10.1007/s12369-020-00724-y
Dynodwr Gwrthrych Digidol (DOI)https://doi.org/10.1007/s12369-020-00724-y
Article published in International Journal of Social Robotics available open access at https://doi.org/10.1007/s12369-020-00724-y
Cardiff Metropolitan University (Grant ID: Cardiff Metropolian (Internal))
Yn dangos eitemau sy’n perthyn drwy deitl, awdur, pwnc a chrynodeb.
Chew, Esyin (UK Parliament Education Committee, 2019-01-08)I. About EUREKA Robotics Lab: As one of the flagship research clusters at the Cardiff School of Technologies, EUREKA Robotics Lab (Ethical-Ubiquitous Robotics driving Economy and Knowledge Accelerator for Wales) ...
Robotic Chinese language tutor: personalising progress assessment and feedback or taking over your job? Chew, Esyin; Ni Chua, Xin (Emerald, 2020-07-06)Purpose: The shortage of Chinese language teachers have been identified as a pressing issue globally. This paper aims to respond to the needs by investigating and designing the learning innovation with autonomous programmable ...
Yang, Jiaji; Chew, Esyin (Springer, 2021-01-25)With the rapid development of traditional industries, intelligent robots have been widely used in the hospitality industry. Although the development of intelligent robots faces a positive trend and a good market in the ...