Who can best find Waldo? Exploring individual differences that bolster performance in a security surveillance microworld
Hodgetts, Helen M.
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Closed‐circuit television (CCTV) surveillance units largely rely on the support of surveillance operators. Although this job is cognitively challenging, few studies have investigated the main human factors improving the ability to detect critical incidents in this context. This study aimed to explore the contribution of individual characteristics and cognitive abilities to performance in a realistic CCTV monitoring simulation. Non‐expert participants took part in a surveillance simulation and were screened on several measures of individual differences. Improved detection abilities and quicker speed of detection were related to lower age and to better knowledge of the area, cognitive flexibility, working memory, and visual/threat detection abilities. Moreover, more false alarms were associated with higher goal commitment but with lower working memory, visual/threat detection abilities, and cognitive flexibility. Results highlight the potential to screen for a series of cognitive and non‐cognitive skills as part of personnel selection procedures for CCTV centers.
Applied Cognitive Psychology;
Marois, A., Hodgetts, H.M., Chamberland, C., Williot, A. and Tremblay, S. (2021) 'Who Can Best Find Waldo? Exploring Individual Differences that Bolster Performance in a Security Surveillance Microworld', Applied Cognitive Psychology. https://doi.org/10.1002/acp.3837
Article published in Applied Cognitive Psychology available at https://doi.org/10.1002/acp.3837
This work was supported by grants from the National Sciences and Engineering Research Council of Canada (NSERC), the Ministère de l’Économie et de l’Innovation du Québec (MEI), and Prompt Québec awarded to Sébastien Tremblay. We are also grateful to all the students involved in data collection and to the financial and in-kind contribution of Thales Research and Technology (TRT) Canada, Emergensys, and Graph Synergie.
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