Key features in the success of SMEs: A comparison of service and manufacturing
Journal of General Management
MetadataShow full item record
This paper reports on the research project "Identifying Best Practice Integrated Design and Management Accounting Processes" awarded for the period January 2000 to April 2001. The objectives of the research were to determine whether certain strategies could account for higher rates of growth in some SMEs, and to identify if the drivers of new product and service development were determinates of performance or the result of performance. From joint analysis of strategic factors and drivers of new product and service development it appears that strategy in both sectors and performance bands dictates the design drivers. Research also identified factors that differentiated high-growth from the sporadic-growth SMEs in both sectors. The concept behind the paper was that much previous research has sought to identify the 'secrets of success' of SMEs, but few studies have investigated differences between service and manufacturing sectors and has tended to concentrate only on 'successful' businesses; this paper compared high-growth businesses with sporadic-growth businesses in both service and manufacturing sectors. The findings of this research continue to inform the application of design in the service sector. Although the project has concluded, the data collected will continue to provide a rich source of knowledge and a basis for future comparative research. The research was a sponsored by the Chartered Institute of Management Accountants and the Design Council, under the theme 'Accounting for Design'.
Showing items related by title, author, subject and abstract.
Larsen, Povl; Lewis, Alan; Tonge, R (Management Decision, 2007-03-01)This paper reports on findings from a research project entitled "Identifying Best Practice Integrated Design and Management Accounting Processes" sponsored by the Chartered Institute of Management Accountants and the Design ...
To evaluate the feasibility of setting up a student coffee shop offering sweets and pastries, situated in Cardiff Olliff, Tom (Cardiff Metropolitan University, 2016-04)The project aim was to evaluate the feasibility of developing a student café, offering a sweets and pastry menu within the Cathays area in Cardiff. A series of objectives were created to achieve this aim. The objectives ...
Piercy, Niall; Rich, Nick (Emerald Group Publishing LimitedCardiff School of Management, 2009)Purpose – There are two objectives of this paper: first, to examine the application of lean production improvement techniques to the pure‐service context; and, second, to evaluate the contribution of lean production ...