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dc.contributor.authorWoolley, Alex
dc.contributor.authorLoudon, Gareth
dc.contributor.authorGill, Steve
dc.date.accessioned2012-12-17T14:55:29Z
dc.date.available2012-12-17T14:55:29Z
dc.date.issued2010-05
dc.identifier.citationWoolley, A., Loudon, G. and Gill, S. (2010) 'Contextual testing in the mobile phone design process: A case study', DESIGN 2010, the 11th International Design Conference, Dubrovnik, Croatia , May 17 - 20. Bristol: Design Society, pp.491-498
dc.identifier.isbn9789537738037
dc.identifier.urihttp://hdl.handle.net/10369/3525
dc.identifier.urihttps://www.designsociety.org/publication/29394/contextual_testing_in_the_mobile_phone_design_process_a_case_study
dc.description.abstractCase study research presents an argument for conducting testing in the field to uncover system requirements by observing natural, unrestricted user behaviours. The case study with a Multinational Mobile phone manufacturer presented in this paper investigates both of these aspects of testing in-context, to highlight the different roles in-context testing with users plays in the design process and the challenges faced when implementing these approaches. This case study has highlighted some of the challenges faced when implementing testing in context. Contextual testing was seen to be an important quality measure in the development of products; however, it was difficult to integrate this approach early in the design process due to functional prototypes only being available at a very late stage.en_GB
dc.description.sponsorshipThe Design Societyen_GB
dc.language.isoenen_GB
dc.publisherThe Design Societyen_GB
dc.subjectin-context testingen_GB
dc.subjectinformation appliance developmenten_GB
dc.titleContextual testing in the mobile phone design process: A case studyen_GB
dc.typeConference proceedingsen_GB


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