Developing a Framework for Accessible User-Centric Design
European Institute for Advanced Studies in Management
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The purpose of a user-centric design approach to product development is to improve the applicability and acceptance of the end design. There is much literature to suggest that developing a thorough knowledge of the end-user will help to protect the product from failure in the market. By reviewing the literature on user-centric design and through a subsequent analysis of a case study of commercial user-centric design practice, this paper proposes a new framework for user research. The main aim of the development of the new framework for user-research in product development is to create an accessible model. That is, to create an approach to user-centric design research that is suitable for use with resource constrained smaller companies.
Walters A.T., Evans J., 2011, Developing a Framework for Accessible User-Centric Design, Proc. of 18th International Product Development Management Conference, Delft, Netherlands, 6-7 June 2011
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