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Linking nurses' attitudes and behaviours to organizational values: implications for human resource management

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Author
Cavanagh, Jillian
Fisher, Ron
Francis, Mark
Gapp, Rod
Date
2012
Type
Article
Publisher
Cambridge University Press
ISSN
1833-3672
Metadata
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Abstract
The researchers use established measures of job satisfaction (JS) and organizational citizenship behavior (OCB) to analyze data obtained from nurses in an Australian hospital (N = 573), and to discuss implications for human resource management. In this study the researchers seek to understand the links between nurses' JS, OCB and their perceptions of the values espoused by the organization. Changes in JS and OCB as length of service increases are also examined. Findings suggest that JS and OCB are both significant predictors of nurses' perceptions of organizational values. The findings also suggest that nurses more readily internalize organizational values when levels of JS and OCB are high. A further finding is that the tendency to engage in OCB declines significantly as length of service increases.
Journal/conference proceeding
Journal of Management & Organization
Citation
Cavanaugh, J., Fisher, R., Francis, M. And Gapp, R. (2012) “Linking nurses' attitudes and behaviours to organizational values: implications for human resource management”, Journal of Management & Organization, Vol.18, No. 5, pp.673-684.
URI
http://hdl.handle.net/10369/3536
DOI
https://doi.org/10.1017/S1833367200000602
Description
Full text available via DOI link
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  • Welsh Centre for Business and Management Research [219]

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