• English
    • Welsh
  • English 
    • English
    • Welsh
  • Login
Search DSpace:
  • Home
  • Research at Cardiff Met
  • Library Services
  • Contact Us
View item 
  • DSpace home
  • Cardiff School of Management
  • Research Degrees (Management)
  • Research Degrees (Management)
  • View item
  • DSpace home
  • Cardiff School of Management
  • Research Degrees (Management)
  • Research Degrees (Management)
  • View item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Quality management and food production systems: The case of Heritage Park Hotel

Thumbnail
View/open
Thesis (9.946Mb)
Author
Spencer-Jenkins, Karen Jayne
Date
2008
Type
Thesis
Publisher
Cardiff Metropolitan University
Metadata
Show full item record
Abstract
In conjunction with a Knowledge Transfer Project, this research was commissioned to identify and address weaknesses in food production and operational management at Heritage Park Hotel. Primary research has been conducted in food operation practices undertaken in three star hotels in United Kingdom, Greece, and the United States of America. The research has taken the form of a case study with Heritage Park Hotel as host. The primary and secondary research has provided essential information to facilitate comparisons between operations at Heritage Park Hotel and other industry examples. The result is an informative research document that examines alternative practice in food operations management, to identify where systems can be enhanced and implemented to develop the current practices at Heritage Park Hotel, in order to equip them with operational systems that can help address the current weaknesses and maximise profits through increasing sales and retaining custom by providing a consistent product.
URI
http://hdl.handle.net/10369/5539
Description
MPhil
Collections
  • PhD theses \ Traethodau PhD [392]
  • Research Degrees (Management) [176]

Related items

Showing items related by title, author, subject and abstract.

  • Thumbnail

    Hotel Franchise Agreements and the Psychological Contract 

    El-Sayed, Khaled Abdel Aziz Mohamed (University of Wales, 2011)
    This qualitative research study explores the hotel franchising relationships and the psychological contract and develops a model of success factors of hotel franchising relationships. There is a rich franchising literature, ...
  • Thumbnail

    The introduction of a Total Quality Management culture in hotels 

    Mohsen, Mohamed Adel Mohamed Samy (University of Wales, 2010)
    This qualitative research study explores how TQM is approached in 5-star hotels and develops an integrated model to support the introduction of a TQM culture to 5-star hotel operations. Chapter two critically reviews ...
  • Thumbnail

    Dance as Living Cultural Heritage: A Transcultural Ethnochoreological Analysis of Egyptian Raqs Sharqi 

    Lo Iacono, Valeria (Cardiff Metropolitan University, 2019)
    This research is concerned with the 2003 UNESCO Convention on Intangible Cultural Heritage, which allows the inscription of activities such as performing arts, skills and traditions into the UNESCO world cultural heritage ...

Browse

DSpace at Cardiff MetCommunities & CollectionsBy issue dateAuthorsTitlesSubjectsThis collectionBy issue dateAuthorsTitlesSubjects

My Account

Login

Statistics

Most Popular ItemsStatistics by CountryMost Popular Authors

DSpace software copyright © 2002-2015  DuraSpace
Contact us | Send feedback | Administrator