Leadership style and organizational culture - key factors for employee commitment in the professional service companies in Bulgaria
Mihneva, Bela Stoyanova
Cardiff Metropolitan University
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This dissertation aims to investigate whether leadership style and organizational culture are key factors for employee commitment in the professional service companies in Bulgaria. To reach the objective a number of research questions had to answered – what are the different leadership styles and is there a most appropriate one for the companies for professional service, what are the different types of organizational culture and is there a most appropriate one for the professional service companies, and are leadership style and organizational culture key factors for employee commitment. The first chapter of this dissertation introduces the rational and research objective of the study, as well as the research questions that needed to be answered in order to reach the objective. The second chapter, the Literature review, reveals the different theories and concepts that exist on the topic of the present dissertation. These theories are used as a basis for comparison with the findings from the primary and secondary research. The Research methodology chapter reveals the approach, strategy and methods used for data collection. Also, the limitations, potential problems and ethical issues are discussed. Chapter four presents the secondary and primary data which was gathered for the study. The secondary data was collected from different studies which were carried out on the same topic. The primary data was gathered through a questionnaire which was distributed in one of the biggest companies for professional service in Bulgaria (one of Big Four). Chapter five critically analyzes and compares the results from the primary and secondary research. These results are also compared to the existing theories and concepts presented in the Literature review. Chapter six of this dissertation discloses the answers of the research questions that were set in the beginning of the research on the basis of the analysis. The last chapter reveals the different recommendations to the management of the company as well as some general ones for the organizations in this industry.
Masters in Business Administration
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