An Exploratory Investigation of Employee Motivation in the Private Sector: A Study of Dow Corling
Cardiff Metropolitan University
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This study explores the dynamics of employee motivation in the private sector and compares it with the known motivation of public sector employees. The two sectors are commonly claimed to be distinct by authors such as Rainey and Bozeman (2000) and Wright (2001) in relation to the types of motivation primarily exercised in each sector. The literature states that private sector employees are motivated by external rewards and that public sector employees are predominantly driven through intrinsic rewards. To determine whether this viewpoint has any relevance, the link between the two will be examined by observing internal and external motivations within Dow Corning (DC), a multinational company in the chemical industry. It will also be determined which of these two broad spectrums are most effective at improving employee motivation. Using an inductive-interpretive-qualitative approach, one semi-structured interview was carried out with an HR manager in conjunction with two sets of focus groups with a total of 10 employees. The focus group consisted of both industrial staff and office (professional) staff. The primary research revealed that intrinsic motivation (IM) is in fact crucially integral to Dow Corning’s success, although intrinsic motivators would not have been achievable if not accompanied by extrinsic motivators and rewards. In addition, it was discovered that the type of motivation varied depending considerably between occupations within DC. In conclusion this research has highlighted the need for organisations to provide intrinsic and extrinsic motivations at work in order to achieve maximum effectiveness from their workforce.
BA (Hons) Business and Management Studies with Human Resource Management
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