Greening hotels: the case of solid waste management by chain hotels and individual properties in Sofia
Cardiff Metropolitan University
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Sustainable business operation is an expectation that cuts across industries. The collective activities of the hospitality industry leave significant footprint on the environment, creating the need for green hoteling in the industry. The increasing environmental consciousness among hotel guests, governments and stakeholder organisations, the benchmarking of sustainable performance, and the general recognition of the need to sustainably use resources and conserve ecosystems makes green hoteling a critical issue for hotels. As hotels generate enormous amounts of solid waste daily, the most pressing need is thus solid waste management. This study aims to investigate current solid waste management practices of hotels operating in Sofia. Because chain affiliated hotels are regarded as more environmentally friendly, the study will explore for significant difference between waste management practices of chain affiliated hotels and independent hotels. Consideration is also given to energy and water conservation, along with future environmental intentions of hoteliers and their opinion of government contribution on the issue. To achieve this, questionnaires were distributed to management-level personnel. It was discovered that no significant difference exists between the two categories of hotels in their solid waste management practices. Low commitment to green practice was evident in the studied hotels. It is recommended that hotels should manage solid waste based on the waste hierarchy framework through an established environmental policy, the target of which is to reduce, reuse, and recycle waste. Continuous self-assessment with a sample checklist system is also recommended. Provision of enabling environment, promoting programmes that aim at the higher levels of the waste hierarchy, and rigid adherence to the goals of waste management programmes are recommended to government.
MSc Tourism Management
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