Getting Promoted This Summer: Exploring the Promotion Process an English Summer Camp

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Author
Tebb, Kieran Phillips
Date
2015Type
Thesis
Publisher
Cardiff Metropolitan University
Metadata
Show full item recordAbstract
Based on the literature surrounding the promotion process and career development, this
paper investigates the similarities and differences in the views of employees at different
levels of an organisation, regarding the factors affecting promotion decisions. Using
Breaugh’s (2011) model of the promotion process as a frame work this study will also test
its relevance in the seasonal leisure service industry using Oxford Royale Academy as a case
study. It is proposed that network size and likeability, past experience, reputation and
tenure, and potential, individual and relative performance are the key factors that impact an
employee’s chance for promotion. Research collected from 6 detailed interviews with
employees, newly appointed managers and the senior staff provided three General
Dimensions that supported the main components of the model. The Individual, the
Organisation and the Evaluation were used to group common factors found to affect the
promotability of an employee at ORA. The findings also provide cause to develop a more
extensive model which includes methods for supporting the transition into management.
This research has implications for organisations in the seasonal leisure service industry
looking to plan their staffing policies and for further research to explore the validity of
support networks, team balance and happiness as a performance indicator in other
organisations
.
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