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dc.contributor.authorEl-Sayed, Khaled
dc.contributor.authorHaven-Tang, Claire
dc.contributor.authorJones, Eleri
dc.date.accessioned2016-01-20T13:32:27Z
dc.date.available2016-01-20T13:32:27Z
dc.date.issued2015
dc.identifier.citationEl-sayed, K., Tang, C.H., Jones, E. (2015) 'Psychological Contract and the Hotel Franchising Relationship', Journal of Tourism and Hospitality, 4: 147. doi:10.4172/2167-0269.1000147en_US
dc.identifier.issn2167-0269
dc.identifier.urihttp://hdl.handle.net/10369/7529
dc.descriptionThe final published version is freely available at: http://dx.doi.org/10.4172/2167-0269.1000147
dc.description.abstractThis qualitative research study explores the hotel franchising relationships and the psychological contract and develops a model of success factors of hotel franchising relationships. A multiple case study approach was adopted involving document analysis and semi-structured interviews with hotel franchisors and a number of their franchisees to explore how hotel franchisors and franchisees approach the issues of hotel franchise lifecycle, phases and psychological contract. This study explores the nature of the relationship between franchisor and their franchisees in each phase of the hotel franchise relationship. The findings illustrated the important aspects which the franchisor and the franchisees should follow in each phase in order to have success in their relationship. These findings led to the development an initial model of hotel franchise success factors. Additionally the findings stressed the necessity of developing policies and practices used by the psychological contract to be more helpful for the success of hotel franchise relationships. The researcher developed the final model based on the way franchisors and franchisees approach hotel franchising relationship aspects.en_US
dc.language.isoenen_US
dc.publisherOMICS International - Open Access Publisheren_US
dc.relation.ispartofseriesJournal of Tourism and Hospitalityen_US
dc.subjectHotel franchisingen_US
dc.subjectPsychological contracten_US
dc.subjectRelationshipsen_US
dc.titlePsychological contract and the hotel franchising relationshipen_US
dc.typeArticleen_US
dc.identifier.doihttp://dx.doi.org/10.4172/2167-0269.1000147
dc.date.dateAccepted2015-04-16


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