Skype as a tool for qualitative research interviews
Lo Iacono, Valeria
MetadataShow full item record
Internet based methods of communication are becoming increasingly important and influencing researchers’ options. VoIP (Voice over Internet Protocol) technologies (such as Skype and FaceTime) provide us with the ability to interview research participants using voice and video across the internet via a synchronous (real-time) connection. This paper highlights the advantages of using Skype to conduct qualitative interviews and weighs these advantages against any limitations and issues that using this tool may raise. This paper argues that Skype opens up new possibilities by allowing us to contact participants worldwide in a time efficient and financially affordable manner, thus increasing the variety of our samples. At the same time, the use of Skype affects the areas of rapport, non-verbal cues and ethics by creating limitations but also new opportunities. The observations in this paper stem from two different researches, carried out by the authors, on dance (as a form of trans/cultural heritage) and wayfinding (the experience of getting from A to B in various settings). These studies lent themselves to using Skype for qualitative interviews, because of the need to reach an international, varied and purposeful sample. The researchers’ experiences, combined with feedback from participants in Skype interviews, are used in this paper. The conclusion is that, although VoIP mediated interviews cannot completely replace face to face interaction, they work well as a viable alternative or complimentary data collection tool for qualitative researchers. This paper argues that VoIP based interviews offer new opportunities for researchers and should be embraced with confidence.
Sociological Research Online
Lo Iacono, V., Symonds, P. & Brown, D.H.K. (2016) 'Skype as a tool for qualitative research interviews', Sociological Research Online 21(2), p.12
This article was published in Sociological Research Online on 31 May 2016, available at http://dx.doi.org/10.5153/sro.3952
- Sport Research Groups 
Showing items related by title, author, subject and abstract.
Brisland, Kate (Cardiff Metropolitan University, 2015-05)The research study seeks to investigate the transition of going from a paper-based system to a mobile dynamic system, and the effect it has on the company in terms of efficiency. The aim is to gain an understanding of the ...
A consideration of the implications for teachers regarding the transition from ICT to Computer Science in the Welsh medium secondary school context Hinchliffe, Cari (Cardiff Metropolitan University, 2016-04)“The computing sector will have 1.5 million job openings over the next 10 years’ (Ramasubbu, 2015). This modern world is increasingly becoming dependable on the use of computers in most businesses, professions and also in ...
Edwards, Lowri Cerys; Bryant, Anna; Keegan, Richard; Morgan, Kevin; Cooper, Stephen-Mark; Jones, Anwen Mair (Springer, 2017-11-15)Background: The concept of physical literacy has received increased research and international attention recently. Where intervention-programs and empirical research are gaining momentum, their operationalizations differ ...