The rapid growing technology has impacted the society in general, especially in industrial sectors. The dramatic improvements in technology have introduced various methods, which are being used by enterprises to access information internally from their establishments or externally from remote locations. Web-based information services are one of the effects of the evolution of technology, which is being used by enterprises and specifically in schools as well as in higher educations. There are many types of web-based information services (WIBS), which are used for learning management system (LMS), this is including Blackboard, Moodle, OLAT, Sakai and Kallidus OnDemand. Some of LMSs applications are open source and other are commercial versions, but they both have more or less the same features such as allowing users to produce learning material online, to distribute of learning materials and to provide communications to various users etc.
This paper covers the challenges and opportunities of using Web-based Information Services in higher education in particular the viewpoint of Cardiff metropolitan students and lectures regarding Moodle. Literatures on different web-based information services and Moodle from different sources are investigated in order to comprehend the main problems and benefits of using LMSs in enterprises. A mixed methods of qualitative and quantitative approaches is used to collect and analyse data through the use of questionnaire forms. A conclusion is drawn to what has seemed to be the source of the problems and main benefits of using Moodle by Cardiff metropolitan. These findings will be important to many schools and also to both types of learning, including long distance and traditional learning.||en_US