A cognitive prosthesis for complex decision-making
Hodgetts, Helen M.
Jeuniaux, Patrick P.J.M.H.
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While simple heuristics can be ecologically rational and effective in naturalistic decision making contexts, complex situations require analytical decision making strategies, hypothesis-testing and learning. Sub-optimal decision strategies – using simplified as opposed to analytic decision rules – have been reported in domains such as healthcare, military operational planning, and government policy making. We investigate the potential of a computational toolkit called “IMAGE” to improve decision-making by developing structural knowledge and increasing understanding of complex situations. IMAGE is tested within the context of a complex military convoy management task through (a) interactive simulations, and (b) visualization and knowledge representation capabilities. We assess the usefulness of two versions of IMAGE (desktop and immersive) compared to a baseline. Results suggest that the prosthesis helped analysts in making better decisions, but failed to increase their structural knowledge about the situation once the cognitive prosthesis is removed.
Tremblay, S., Gagnon, J.F., Lafond, D., Hodgetts, H.M., Doiron, M. and Jeuniaux, P.P. (2017) 'A cognitive prosthesis for complex decision-making', Applied Ergonomics, 58, pp.349-360.
This article was published in Applied Ergonomics on 05 August 2016 (online), available at http://dx.doi.org/10.1016/j.apergo.2016.07.009
Cardiff Metropolitan University (Grant ID: Cardiff Metropolian (Internal))
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