See no Evil: Challenges of security surveillance and monitoring

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Author
Hodgetts, Helen M.
Vachon, François
Chamberland, C.
Tremblay, Sébastian
Date
2017-05-30Acceptance date
2017-05-01
Type
Article
Publisher
Elsevier
ISSN
2211-3681
2211-369X (ESSN)
Metadata
Show full item recordAbstract
While the development of intelligent technologies in security surveillance can augment human capabilities, they do not replace the role of the operator entirely; as such, when developing surveillance support it is critical that limitations to the cognitive system are taken into account. The current article reviews the cognitive challenges associated with the task of a CCTV operator: visual search and cognitive/perceptual overload, attentional failures, vulnerability to distraction, and decision-making in a dynamically evolving environment. While not directly applied to surveillance issues, we suggest that the NSEEV (noticing – salience, effort, expectancy, value) model of attention could provide a useful theoretical basis for understanding the challenges faced in detection and monitoring tasks. Having identified cognitive limitations of the human operator, this review sets out a research agenda for further understanding the cognitive functioning related to surveillance, and highlights the need to consider the human element at the design stage when developing technological solutions to security surveillance.
Journal/conference proceeding
Journal of Applied Research in Memory and Cognition;
Citation
Hodgetts, H.M., Vachon, F., Chamberland, C., & Tremblay, S., (2017). See no Evil: Challenges of security surveillance and monitoring. Journal of Applied Research in Memory and Cognition.
Description
This article was published in Journal of Applied Research in Memory and Cognition on 30 May 2017 available at https://doi.org/10.1016/j.jarmac.2017.05.001
Sponsorship
Cardiff Metropolitan University (Grant ID: Cardiff Metropolian (Internal))
Collections
Except where otherwise noted, this item's license is described as https://creativecommons.org/licenses/by-nc-nd/3.0/
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