Investigating the Possibility of Implementing an Online Marriage Halls Booking System in Saudi Arabia

View/ open
Author
Alghamdi, Ali Mohammed
Date
2017-04Type
Dissertation
Publisher
Cardiff Metropolitan University
Metadata
Show full item recordAbstract
Keeping in consideration the growing demand of marriage halls in Kingdom of Saudi Arabia (KSA) and the problems people, particularly women, face in booking a marriage hall after visiting each in person, the study was aimed to investigate the possibility of providing an online platform for marriage halls. The idea was to propose an E-commerce website for wedding hall companies that would enable Saudi citizens to compare the services and prices of different venues and then, make bookings at the comfort of their homes.
The review of literature revealed absence of any research on online presence of marriage halls in KSA, strengthening the need for conducting a research on this topic. Using quantitative research technique with interpretative philosophy, the study was conducted through cross-sectional survey of 40 Saudi citizens with at least one experience of online purchases.
The selected 40 respondents had basic knowledge of computer, were using Internet daily, and were familiar with online shopping system. Survey revealed some important areas in the IT sector of Saudi Arabia that needs improvement like laws regarding data security and privacy, and people’s trust over web sources for their personal information. Respondent agree that booking a marriage hall in KSA is an issue and supported the idea of developing online services for marriage hall booking. They also provided some important information about the payment features, customer support, return policy etc.
Based on research findings, it was concluded that the proposal of an E-commerce platform for booking marriage halls in KSA can be a success story, provided the web developer take care of customer preferences as well as cultural and religious constraints.
Collections
Related items
Showing items related by title, author, subject and abstract.
-
An Investigation into The Relation Between User Experience on Website Design and The Quality of Customer Services of Online Retailers in Saudi Arabia
Alhumayyani, Omar Abdullah (Cardiff Metropolitan University, 2017-04)This research aims to study the online users’ perceptions about the website design of online retailers in Saudi Arabia and to relate their perceptions to the quality of customer service. It also aims to provide recommendations ... -
What are the factors influencing youth smoking in the UK and Saudi Arabia ?
Madkhali, Zohur-Hadi A (Cardiff Metropolitan University, 2017-06-01)Background and objectives Smoking among the young people is an issue of public health concern in the globe. It is during the early adolescence that most people that eventually become regular smokers begin using tobacco ... -
Gender and cultural influences on reproductive decision-making and fertility trends in Jeddah, Saudi Arabia
Jamal-Hariri, Engee A. (Cardiff Metropolitan University, 2015)This thesis presents a critical examination of dynamic fertility trends and reproductive behaviour in Jeddah, Saudi Arabia. This is established through the following four objectives: to establish a comprehensive understanding ...