An Investigation into the attitudes and actions in relation to accessibility and inclusivity for people with physical and mental disabilities within the wedding planning sector”.
Cardiff Metropolitan University
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This dissertation involves an investigation in to the attitudes and actions in relation to accessibility and inclusivity issues for people with physical and mental disabilities within the wedding planning sector with a focus on wedding venues and wedding planners. This investigation was carried out with a focus on the social model of disability in which a pictorial interpretation has been made in addressing the positive and negative attitudes and actions of service providers towards the five key areas or themes used throughout the project including accessibility and inclusivity, adaption of venues, legislation, training and communication and terminology. The overall aim of the project was achieved by carrying out a mixed method research approach consisting of a qualitative semi-structured interviews with both wedding venues and wedding planners and quantitative online questionnaires designed and distributed using qualtrics online survey tools. Some of the main findings interpreted from the qualitative and quantitative research processes indicated that there continues to be a lack of awareness for those suffering with physical and mental disabilties as a result of the insufficient training schemes and programmes currently offered to service providers; in which the author recommends and suggests a potential opportunity for the government in tightening and strengthening disability legislation so service providers must adhere to these training programmes in extending understanding, knowledge and awareness. Other findings significantly address the confidence issues amongst contemporary service providers in providing services to those with disabilities, with confidence issues portraying negativity actions and implementation of changes within many services. The author then makes relative and constructive conclusions about the steps and opportunities involved for repeating the research with reference to the findings generated from the research.
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