Welsh Centre for Tourism Research
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Recent submissions
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The digital skills divide: evidence from the European tourism industry
(EmeraldCardiff School of Management, 2021-03-01)Purpose This paper aims to present the findings from a European study on the digital skills gaps in tourism and hospitality companies. Design/methodology/approach Mixed methods research was adopted. The sample includes ... -
Luxury hospitality — Is this the time to rethink the ethical stance?
(Taylor & FrancisCardiff School of Management, 2021-03-16)The term “luxury” — and thus “luxury hospitality” — has positive connotations for many; however, the demand of trying to meet the needs and wants of others is questionable. This article discusses the nature of luxury along ... -
Enhancing the Visitor Experience in the time of COVID 19: The use of AI Robotics in Pembrokeshire Coastal Pathway
(Springer, 2021-01-12)AI and Robots represent a major innovation opportunity for the tourism sector, and their potential impact and application offer several new opportunities to enhance and develop the visitor experience. Nevertheless, there ... -
The Imperative to Address Sustainability Skills Gaps in Tourism in Wales
(MDPICardiff School of Management, 2021-01-22)Tourism is fundamental to the economy of Wales, and the government tourism plan 2020–2025 centres on sustainable development. This paper presents a quantitative analysis of research undertaken by the Next Tourism Generation ... -
Permission to Rebel: A Critical Evaluation of Alcohol Consumption and Party Tourism
(SpringerCardiff School of Management, 2020-07-02)There is increasing societal worry about the long and short-term medical implications of binge drinking. There is also societal and fiscal concern about the impact that the rowdy carnivalesque behaviours engendered by ... -
Management and Implications of Daily Deal Promotions in the Hospitality Industry: Toward Their Holistic Understanding
(IGI GlobalCardiff School of Management, 2020)Discounting, a common practice in the hotel industry, used in order to mitigate seasonal demand fluctuation, was especially prominent at the time of the most recent recession. This coupled with consumer saving trends gave ... -
Festivals Post COVID-19
(Taylor & Francis OnlineCardiff School of Management, 2020-06-24)Festivals have become a part of the cultural fabric of global society and a tourism and leisure pursuit that is participated in by many. The COVID-19 crisis has meant that many festivals in 2020 have been cancelled or ... -
Rethinking digital foci-what are the real digital needs of Welsh tourism organisations?
(Texas A&M UniversityCardiff School of Management, 2019-12-07)The use of digital technologies is becoming more evident within the tourism industry, however it is characterised by different levels of usage between rural, small and medium organisations versus large, urban ones. This ... -
The case for constructionist, longitudinal and ethnographic approaches to understanding event experiences
(Taylor&FrancisCardiff School of Management, 2020-01-27)This paper argues that to really understand the complexities of event experiences and their meaning, we need to gather rich data, on a longitudinal basis. It demonstrates how ethnographic and constructionist approaches ... -
Application of the European Tourism Indicator System (ETIS) for Sustainable Destination Management. Lessons from County Clare
(Emerald PublishingCardiff School of Management, 2020-03-15)Purpose – Despite indicators being regarded as ideal tools to help achieve sustainability in tourism, their application within Ireland remains under researched. Therefore, the purpose of this paper is to advance the knowledge ... -
Which way now? Comparison of marine codes of conduct for sustainable marine wildlife tourism in West Wales
(Cardiff School of Management, 2019-12-02)As a specific area of niche tourism, sustainable marine wildlife tourism has experienced dramatic growth in recent years. This has resulted in a plethora of academic and non-academic literature, exploring and reinforcing ... -
More than Words: Analyzing the Media Discourses Surrounding Dance Music Events
(Cognizant Communication CorporationCardiff School of Management, 2012-12-01)Over recent decades the number of festivals occurring annually has grown exponentially, with one area of events witnessing significant growth being dance music festivals—outdoor events that feature various genres of ... -
Daily Deals in the Mediterranean Region: A Data Analytics Approach
(Texas A&M UniversityCardiff School of Management, 2019-02-01)Daily Deal (DD) websites have established themselves as an inventory distribution channel for hotels, yet they remain a largely underexplored topic in tourism. This paper seeks to provide insights into the nature of high-end ... -
A business model approach towards the understanding of daily deals within Internet distribution systems
(SAGECardiff School of Management, 2019-07-22)The business model approach is making a slow, but steady footprint in tourism research, and can offer a fresh perspective and a viable level-of-analysis for broader networks of internet distribution systems. Among those, ... -
The Consequences of Choking in Sport: A Constructive or Destructive Experience?
(Human KineticsCardiff School of Management, 2019-03)Through an empirical phenomenological methodology, the study examined the short- and long-term consequences of choking in sport. Eleven intermediate golfers (10 male, 1 female; age 23–50 years, M = 34.6, SD = 8.9) with ... -
An evidence informed approach to planning for event management in Ireland: An examination of the European Tourism Indicator System
(Emerald, 2019-09-11)Events are a significant component of Ireland’s tourism offering. They are an important source of economic activity and an incremental driver of social change and development throughout the country. However, the visual and ... -
A conceptual model of factors affecting e-commerce adoption by SME owner/managers in Jordan
(Inderscience, 2016-02-18)Since the internet revolution, internet usage in business environment (e-commerce) has changed the way of doing business in SMEs. It is well known that e-commerce is essential for SMEs in enhancing their competitiveness, ... -
Status or fun? A cross-cultural examination of young consumers’ responses to images of champagne and sparkling wine
(EmeraldCardiff School of Management, 2016)Purpose – The purpose of this paper is to test Luna and Gupta’s (2001) investigative framework on the interaction of cultural values and consumer behaviour by conducting a cross-cultural comparison of young wine consumers’ ... -
Local authority sustainable planning for tourism: lessons from Ireland
(Emerald PublishingCardiff School of Management, 2019-05-30)Purpose – Sustainability is an essential word in the vocabulary of modern planning; it is the key principle that underpins the Irish planning process. Yet, despite decades of academic and practical debate on sustainable ... -
Measuring menu attributes in the international and local resort hotels in Egypt
(Taylor and FrancisCardiff School of Management, 2016-09-29)This study will be the first attempt to examine menu attributes, i.e. menu item descriptions, menu design and menu variety as effective marketing tools for Sharm El-Sheikh resort hotels (SESRHs) in Egypt. Fifteen semi-structured ...
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