Implementing Lean Six Sigma into curriculum design and delivery – a case study in higher education
Thomas, Andrew J.
MetadataDangos cofnod eitem llawn
Purpose = The purpose of this paper is to propose the development and adoption of a Lean Six Sigma Framework (LSSF) that attempts to create a more balanced and integrated approach between Lean and Six Sigma and one that is capable of achieving improved efficacy of curriculum and programme development in a higher education environment. The implementation of the LSSF is new to the higher education sector. Design/methodology/approach = Using the standard DMAIC cycle as the key driver in the implementation process, most in-depth Lean Six Sigma (LSS) case studies have focussed on manufacturing and engineering-based problems and solutions. This case study offers a detailed analysis of the design and implementation of an integrated LSSF within higher education and focusses primarily on the curriculum design and delivery of a new undergraduate engineering programme in a subject university. As such, this offers a unique perspective of LSS implementation in Higher Education Institutions (HEIs) which drives systems improvements in to the heart of the teaching and learning process. Findings = The design, development and subsequent application of the LSSF enabled the curriculum development team to comprehensively apply LSS in to a subject institution. The Shainin Key Variables Search Technique (KVST) more specifically enabled the team to prioritise the key variables by way of order of importance and, this allowed the team to apply the most appropriate tools and techniques at the key points within the LSSF in order to obtain maximum performance. Research limitations/implications = Whilst this work provides key information on how LSS initiatives are implemented across different institution types, the work has only focussed at a very small sample of HEIs and the case study only being applied to one institution. The work will need to be extended much more widely to incorporate a larger set of HEIs (both research and teaching focussed) in order to provide a more complete map of LSS development in HEIs. Practical implications = The aim of the paper is to provide LSS project leaders in HEIs with a coherent and balanced LSSF in an attempt to assist them in implementing comprehensive LSS programmes thus maximising the improvements in efficiency and operational performance of departments within HEIs. Originality/value = This paper is the first of its kind to study the application of Shainin’s KVST in the implementation of LSS programmes in HEIs. The key features highlighted in this work raise important issues regarding the need and importance of developing a balanced LSSF for HEI project implementation.
International Journal of Productivity and Performance Management;
Thomas, A., Antony, J., Haven-Tang, C., Francis, M. and Fisher, R. (2017) 'Implementing Lean Six Sigma into curriculum design and delivery–a case study in higher education', International Journal of Productivity and Performance Management, 66(5), pp.577-597
Dynodwr Gwrthrych Digidol (DOI)https://doi.org/10.1108/IJPPM-08-2016-0176
Article published in International Journal of Productivity and Performance Management available at https://doi.org/10.1108/IJPPM-08-2016-0176
Yn dangos eitemau sy’n perthyn drwy deitl, awdur, pwnc a chrynodeb.
Thomas, Andrew J.; Antony, Jiju; Francis, Mark; Fisher, Ron (Emerald Group Publishing Limited, 2015)Purpose – The purpose of this paper is to investigate and understand the differences that exist between educational institutions in the methods and practices employed in the development and implementation of Lean projects. ...
Investigating Technology User Acceptance of Virtual Learning Environments in Higher Education Institutions in Qatar AlMohannadi, Abdulaziz (Cardiff Metropolitan University, 2016-04)o ABSTRACT Since the rapid growth and development in technology, specifically in the Internet followed by the popular attitude pertaining to using computers and technology, this resulted in the birth of new gadgets and ...
Lewis, Alan; Dorrington, Peter; Millward, Huw (IP Publishing Ltd, 2004)The aim of this research was to evaluate the challenges of implementing design-led technologies in small manufacturing companies. Very little research has been conducted in this area with most studies focusing on larger ...