Food production and service in UK hospitals
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Date
2015Acceptance date
2015
Type
Article
Publisher
Emerald
ISSN
0952-6862
Metadata
Show full item recordAbstract
Purpose
– The purpose of this paper is to apply value stream mapping holistically to hospital food production/service systems focused on high-quality food.
Design/methodology/approach
– Multiple embedded case study of three (two private-sector and one public-sector) hospitals in the UK.
Findings
– The results indicated various issues affecting hospital food production including: the menu and nutritional considerations; food procurement; food production; foodservice; patient perceptions/expectations.
Research limitations/implications
– Value stream mapping is a new approach for food production systems in UK hospitals whether private or public hospitals.
Practical implications
– The paper identifies opportunities for enhancing hospital food production systems.
Originality/value
– The paper provides a theoretical basis for process enhancement of hospital food production and the provision of high-quality hospital food
Journal/conference proceeding
International Journal of Health Care Quality Assurance;
Citation
Ahmed, M., Jones, E., Redmond, E., Hewedi, M., Wingert, A. and Gad El Rab, M. (2015) 'Food production and service in UK hospitals', International Journal of Health Care Quality Assurance, 28(1), pp.40-54.
Description
This article was published in International Journal of Health Care Quality Assurance in 2015, available at https://doi.org/10.1108/IJHCQA-07-2013-0092
Sponsorship
Cardiff Metropolitan University (Grant ID: Cardiff Metropolian (Internal))
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