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dc.contributor.authorAhmed, Mohamed
dc.contributor.authorJones, Eleri
dc.contributor.authorRedmond, Elizabeth
dc.contributor.authorHewedi, Mahmoud
dc.contributor.authorWingert, Andreas
dc.contributor.authorEl Rab, Mohamed
dc.date.accessioned2018-03-29T15:41:59Z
dc.date.available2018-03-29T15:41:59Z
dc.date.issued2015
dc.identifier.citationAhmed, M., Jones, E., Redmond, E., Hewedi, M., Wingert, A. and Gad El Rab, M. (2015) 'Food production and service in UK hospitals', International Journal of Health Care Quality Assurance, 28(1), pp.40-54.en_US
dc.identifier.issn0952-6862
dc.identifier.urihttp://hdl.handle.net/10369/9543
dc.descriptionThis article was published in International Journal of Health Care Quality Assurance in 2015, available at https://doi.org/10.1108/IJHCQA-07-2013-0092en_US
dc.description.abstractPurpose – The purpose of this paper is to apply value stream mapping holistically to hospital food production/service systems focused on high-quality food. Design/methodology/approach – Multiple embedded case study of three (two private-sector and one public-sector) hospitals in the UK. Findings – The results indicated various issues affecting hospital food production including: the menu and nutritional considerations; food procurement; food production; foodservice; patient perceptions/expectations. Research limitations/implications – Value stream mapping is a new approach for food production systems in UK hospitals whether private or public hospitals. Practical implications – The paper identifies opportunities for enhancing hospital food production systems. Originality/value – The paper provides a theoretical basis for process enhancement of hospital food production and the provision of high-quality hospital fooden_US
dc.language.isoenen_US
dc.publisherEmeralden_US
dc.relation.ispartofseriesInternational Journal of Health Care Quality Assurance;
dc.subjectprocurementen_US
dc.subjectprivate healthcareen_US
dc.subjectpublic health serviceen_US
dc.subjectpatient satisfactionen_US
dc.subjectquality systemsen_US
dc.titleFood production and service in UK hospitalsen_US
dc.typeArticleen_US
dc.identifier.doihttps://doi.org/10.1108/IJHCQA-07-2013-0092
dcterms.dateAccepted2015
rioxxterms.funderCardiff Metropolitan Universityen_US
rioxxterms.identifier.projectCardiff Metropolian (Internal)en_US
rioxxterms.versionAMen_US
rioxxterms.licenseref.urihttp://www.rioxx.net/licenses/all-rights-reserveden_US
rioxxterms.licenseref.startdate2018-03-29
rioxxterms.funder.project37baf166-7129-4cd4-b6a1-507454d1372een_US


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