Human Resource Development Issues for the Hotel Sector in Libya: A Government Perspective
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The Libyan government emphasises the importance of tourism in economic diversifi cation through its Libyan Tourism Master Plan identifying various initiatives to develop the Libyan tourism industry, including human resource development (HRD). Hotels are key to an internationally competitive industry and human resources critical to perceptions of service quality. This paper analyses issues relating to the Libyan hotel sector, including the need to strengthen the private sector; to match education/training programmes to industrial needs, and to address cultural and religious dimensions which exacerbate poor industry image. The paper identifi es a partnership approach between governmental, educational and hotel sectors to address HRD issues through workforce planning.
International Journal of Tourism Research
Naama A., Haven-Tang,C. and Jones, E. (2008) Human Resource Development Issues for the Hotel Sector in Libya: A Government Perspective. International Journal of Tourism Research, (10), pp 481-492
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